Although we offer free delivery to the majority of the British mainland, delivery to Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Islands & Northern Island will incur additional surcharges for carriage costs. Please contact us if in any doubt of any delivery costs before you order.
PLEASE NOTE: Friday dispatches are received next working day, which is Monday for UK mainland. International orders will not arrive next day as delivery timescale is dependent on location
We are based in Birmingham, We also accept collection from our unit - if you need an urgent job(s) doing, please call us - we will do all we can to help.
Please EXAMINE YOUR PARCEL for any damage at all before signing. Check(set up) your items once you have received them and notify us in 48 HOURS if there is any problems, we will help you to resolve the problem ASAP. Unfortunately we are unable to replace items after 2 days after the day of receipt of time(s) due to the bespoke nature of customised/personalised products
If you change your mind, or the purchase is not suitable, you may notify us to cancel the order within 14 days after the day of receipt of item(s) and you have a duty to ale reasonable care of the item(s) until we receive the items(s) back. Return positing costs will be at your expense.
(we may only rely emails between these hours)
Monday - Friday: 9am -5pm
Saturday & Sunday: Closed
0121 293 6737
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